Remote Consultations
Phone & Online Consultation: How It Works
If you’re suffering knee pain and want to see a knee specialist, but don’t want to leave your home during the coronavirus outbreak, we’ll help you by phone or video. Here’s how to arrange your private consultation.
1. Insured?
• Talk to your insurance provider
• Say that you would like to arrange a remote consultation with us. They will usually ask for a referral letter from your GP before they issue an authorisation code.
2. Insured or paying privately
• Call or email the knee surgeon of your choice using the details below:
Prof Nick London
01423 369 119
Email: njl@yorkshirekneeclinic.com
Dave Duffy
07930 585 744 (Leeds)
07889 485 579 (Harrogate)
Email: dd@yorkshirekneeclinic.com
Jim Newman
01977 664 245
0113 388 2189 (Leeds Patients)
Email: jn@yorkshirekneeclinic.com
Jon Smith
01133 882 067
Email: js@yorkshirekneeclinic.com
FAQs
Do phone or video consultations work?
Yes. You’d be surprised how thorough a phone or video consultation can be, although there are some natural limitations imposed by working remotely. If you have the choice of either phone or video, a video consultation would usually be more effective.
What do I need to be able to have a video consultation?
You’ll need to have:
• Internet access
• Access to a camera on your phone, tablet, laptop or desktop PC; and
• Access to Skype or Zoom
If you don’t have all of those, choose a phone consultation.
What video consulting apps do you use?
We’ll complete your consultation over Skype or Zoom. Both are free to use.
What will happen after my consultation?
Your consultation may give you all the information you need to alleviate your knee pain, but we may wish to carry out further diagnostic work such as a scan. Your consultant will explain what will happen next.
If I need a further consultation, scan or treatment, will coronavirus delay it?
It may well do. Things are changing very fast, and your consultant will be able to give you a clearer idea of timescales when you speak.
Our Surgeons
> Discover more about Prof. Nick London
> Discover more about Dave Duffy
> Discover more about Jim Newman
> Discover more about Jon Smith
