Phone & Online Consultation: How It Works
If you’re suffering knee pain and want to see a knee specialist, but don’t want to leave your home during the coronavirus outbreak, we’ll help you by phone or video. Here’s how to arrange your private consultation.
• Talk to your insurance provider
• Say that you would like to arrange a remote consultation with us. They will usually ask for a referral letter from your GP before they issue an authorisation code.
2. Insured or paying privately
• Call or email the knee surgeon of your choice using the details below:
Prof Nick London
01423 369 119
01133 882 067
Do phone or video consultations work?
Yes. You’d be surprised how thorough a phone or video consultation can be, although there are some natural limitations imposed by working remotely. If you have the choice of either phone or video, a video consultation would usually be more effective.
What do I need to be able to have a video consultation?
You’ll need to have:
If you don’t have all of those, choose a phone consultation.
What video consulting apps do you use?
What will happen after my consultation?
Your consultation may give you all the information you need to alleviate your knee pain, but we may wish to carry out further diagnostic work such as a scan. Your consultant will explain what will happen next.
If I need a further consultation, scan or treatment, will coronavirus delay it?
It may well do. Things are changing very fast, and your consultant will be able to give you a clearer idea of timescales when you speak.