Who Are We?

We are Yorkshire Knee Clinic. Our registered office is:

Leigh House, 28 – 32 St Paul’s St, Leeds LS1 2JT

Our data controller is

Yorkshire Knee Clinic (info@yorkshirekneeclinic.com)

What Data Do We Collect?

We collect data in several ways. Some of that data is gathered via cookies, which are used to improve your site experience. This data is anonymised and cannot be linked to you. You can find out more about this in our Cookies section below.

We also collect data via the forms you send us. These may be review forms which ask about your physical function after your operation. Or they may be testimonial and case study forms, where you tell us about your experience with Yorkshire Knee Clinic.

How Do We Collect Your Data?

We only collect data via onsite forms and cookies.

The forms which collect your data are found here:

https://yorkshirekneeclinic.com/physical-function-questionnaire
https://yorkshirekneeclinic.com/please-leave-patient-case-study/

How Do We Use Your Data?

The data we collect directly from you (i.e. not via Cookies) is used for the following purposes:

•  To monitor your post-operative physical function
•  To gather testimonials and case studies which we may use on our website or in wider marketing

Who Do We Share Your Data With?

We may, from time to time, share your data with other medical professionals, academics and/or medical companies as part of clinical studies and research work.

We do not share your information with anyone else for any other reason.

How Long Will You Keep My Data For & Where Do You Store It?

Studies into the longevity of knee implants and similar can last many years and we may hold your data for the same period. You do, however, have several rights in respect of your data including the right to have your personal data erased, or to restrict the way we use your data in certain circumstances. You can find more about your rights below.

Data collected by the site is stored securely at a UK data centre.

What Are Your Rights Regarding Your Data?

The right to be informed about what data we collect from you, how we store it, use it and how long we hold it.

The right to access: You can ask us for copies of the personal information we hold about you. There may be a small fee for this.

The right to rectification: You can request that we correct/complete any information we hold about you that you believe is incorrect, inaccurate or incomplete.

The right to erasure: Under certain conditions, you can ask us to erase the data we hold about you.

The right to restrict processing: Under certain conditions, you can restrict the way we use your data.

The right to object to processing: Under certain conditions, object to us processing your data.

The right to data portability: Under certain circumstances, you have the right to request that we transfer the data we hold about you to you or to another organisation.

To make any request in exercise of any of the above rights, please contact us at: info@yorkshirekneeclinic.com

We must respond to you within one month.

Cookies

Our website uses several cookies onsite. They include:

Session cookies which help us distinguish you from other users. They are temporary, cannot be used to identify you personally and are erased when you close your browser.

Google Analytics adds a small cookie file on your computer browser. It doesn’t record personal information but does keep track of how you use our website, which helps us improve our service.

Third party cookies: Some of the pages on our site may use content from other websites, for example YouTube or the National Joint Registry, and cookies from these websites may be added to your browser. We don’t control these third party cookies and you should visit the individual providers for information about the cookies they use.

We don’t sell any of the information collected by cookies, nor do we disclose the information to third parties, except where required by law. By using the Yorkshire Knee Clinic website without changing your cookie settings you are confirming you are happy to accept all cookies on the website.

If you choose not to enable cookies on your device you may notice that some features of the site do not work, or do not perform as well as they would with cookies enabled.

Privacy Policies Of Other Websites

If you have any questions about this policy or about the data we hold about you, please:

Email us at: info@yorkshirekneeclinic.com
Or call us on: 03453 052 579